BrightReel Media ("BrightReel," "we," "us," or "our") operates brightreelsmedia.online (the "Site") and provides AI-generated video production and social media growth services, along with affiliate product recommendations. This policy explains what information we collect, why, and the choices you have.
1. Information we collect
We collect information in the following ways:
| Category | Examples | Source |
|---|---|---|
| Contact information | Name, email address, business name, phone number | Submitted directly by you via email, contact forms, or booking requests |
| Business information | Business name, industry, public website/social profiles | Provided by you, or gathered from publicly available sources when we research prospective clients |
| Usage data | Pages visited, referring URL, browser type, approximate location, device type | Collected automatically via server logs and analytics tools when you visit the Site |
| Communication records | Emails you send us, replies to outreach emails, unsubscribe requests | Generated through your interactions with us |
2. How we use information
- To respond to inquiries and provide requested services or sample content
- To identify and contact businesses who may benefit from our services via email outreach
- To operate, maintain, and improve the Site
- To measure which content and campaigns perform well, using aggregated analytics
- To comply with legal obligations and enforce our Terms of Service
3. Cold outreach & business contact data
As part of our service, we identify businesses that may be a good fit for AI video production and may contact them by email using publicly available business contact information (such as a published business email address). We do not purchase harvested consumer email lists, and we do not scrape data from sources whose terms of service prohibit it.
4. Cookies & tracking technologies
The Site may use cookies, pixels, or similar technologies for analytics (understanding how visitors use the Site) and, on affiliate pages, to track referrals for commission purposes. See our Cookie Policy for details on what is currently active and how to control it.
5. Affiliate links
Some pages on this Site contain affiliate links. If you click one and make a purchase, the third-party retailer or their affiliate network may set a cookie or use a tracking parameter to attribute the sale to us. We do not receive your payment information from these transactions — that is handled entirely by the third-party retailer.
6. How we share information
We do not sell your personal information. We may share information with:
- Service providers who help us operate the Site, send email, or process video (e.g., hosting, email delivery, and AI production tooling providers), bound by confidentiality obligations
- Affiliate networks, solely to the extent needed to attribute a referral
- Legal or regulatory authorities, if required by law
7. Data retention
We retain contact and communication records for as long as needed to provide services, respond to inquiries, and meet legal or accounting obligations, after which they are deleted or anonymized. Unsubscribe records are retained indefinitely to ensure we honor your opt-out.
8. Your rights and choices
- Unsubscribe: Use the link in any marketing email, or email us directly, to opt out of future outreach.
- Access & deletion: You may request a copy of the personal information we hold about you, or request its deletion, by emailing us at the address below.
- EU/UK/California residents: Depending on your location, you may have additional rights under GDPR, UK GDPR, or the CCPA/CPRA, including the right to know, correct, delete, or restrict processing of your personal information, and the right to non-discrimination for exercising these rights. Contact us to make a request.
9. Data security
We use reasonable technical and organizational measures — including encrypted connections (HTTPS), access controls, and firewalled infrastructure — to protect information we hold. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
10. Children's privacy
The Site and our services are directed at businesses and business owners, not children. We do not knowingly collect personal information from anyone under 16.
11. Changes to this policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "last updated" date above. Continued use of the Site after changes constitutes acceptance of the revised policy.
12. Contact us
For privacy questions, access/deletion requests, or to unsubscribe, contact us at privacy@brightreelsmedia.online.